At Kardhar, we guarantee high-quality products. Please note: we do not accept returns or provide refunds. Replacement is offered only for defective or damaged products.

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1. Return Policy

Returns are not accepted under any circumstances.

All orders are carefully checked before dispatch to ensure quality.

 

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2. Refund Policy

Refunds are not available.

Any payment made is for the product, and refunds will not be issued.

 

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3. Replacement Policy

Replacement is offered only if the product is defective, damaged during transit, or has a printing/manufacturing error.

Customized orders (printed t-shirts or personalized designs) are non-replaceable unless there is a defect or error.

Plain t-shirts can be replaced only if defective or damaged.

Requests for replacement must be made within 48 hours of receiving the product.

 

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4. Replacement Process

Contact us via WhatsApp or Email with pictures/videos showing the defect or damage.

Our team will verify the issue and guide you on returning the defective product through a courier company.

Kardhar will bear the return shipping charges for defective items.

Once received and verified, a replacement will be dispatched within 3-5 business days.

 

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5. Damaged or Lost Packages

If your parcel is lost or damaged during courier delivery, notify us within 48 hours.

Kardhar will coordinate with the courier company and provide a replacement depending on the case.

 

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6. Exceptions

Items damaged due to misuse, negligence, or improper handling are not eligible for replacement.

Sale or discounted items may have specific replacement policies mentioned at the time of purchase.